Guidelines for golf booking tee time

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1. Regulations and Guidelines for golf booking tee time through UniGolf

Step 1: Register for a reservation (golf booking tee time)

– Hotline: 0909 993 523 or 0909 344 653 (Zalo, Viber, Whatsapp…)
– Email: booking@unigolf.vn
– Request online at HERE:

(*) Customers booking tee time must provide the following information:
– Tee-off date and time
– Golf course
– Number of players
– Name List of players

Step 2: Confirm playtime with customers

(*) Booking and reservation time should be made at least 03 days (72 hours) in advance for weekdays and 05 days (120 hours) for weekends or public holidays and up to 07 days before playtime set.

(*) After receiving the customer’s booking information, the consultant confirms the golf booking status with the customer by phone and sends a confirmation email when the booking is successful.

(*) Other rule:

– The golf course will have the right to add players to a playing group.
– Not applicable to customers who book directly with the golf course.
– Customers can only book a golf course for the next round of golf after completing the previous play.
– In the event that the customer’s playing time in the booking program coincides with the closing time of the course or the time the course has a tournament or has already been booked by another guest, UniGolf has the right to refuse and advise another playing time or course suitable for guest.

2. Payment Terms

(*) We offer the following payment options. Feel free to choose the payment method that suits you best.

Cash
OnePAY credit card payment gateway with 3.5% surcharge of total
If you pay by bank transfer, please kindly check the following information

VIETNAM JOINT STOCK COMMERCIAL BANK FOR INDUSTRY AND TRADE
Branch: Phu My Hung Branch
Address: 23 Nguyen Huu Tho, Tan Hung Ward, District 7, Ho Chi Minh City, Vietnam
Tel 028.5412.2974
Fax 028.5412.2975
Swift Code: ICBVVNVX910
VND Account number: 104875041153
Account name: Dang Nhat Anh

3. Regulations on postponing, canceling/changing reservations for customers:

(*) In case the customer wants to cancel/change the date and time of the game, the customer needs to notify UniGolf in advance for confirmation.

(*) Valid cancellation period:
- Cancel more than 31 days prior to your arrival: refund 100% of client’s deposit.
- Cancel from 8 to 30 days prior to your arrival: The cancellation fees shall be varied up to specific itinerary.
- Cancel less than 7 days prior to your arrival: NO REFUND.

However in extenuating circumstances such as medical emergencies, airport shutdowns and other matters beyond clients’ control, UniGolf work with our suppliers to do everything possible to either negate or at least minimize any cancellation penalties.